Discord

Snap Inc.

Discord

Discord makes money primarily through Nitro — a $9.99/month subscription that gives users bigger file uploads, HD video streaming, custom emoji, animated avatars, and profile customization. There's also Nitro Basic at $2.99/month with fewer perks.

Server owners can pay for Server Boosts that unlock premium features for their community. Discord also added a cut of server subscriptions — creators can charge monthly membership fees and Discord takes 10%.

The key insight is that Discord's core product is completely free. Voice chat, text chat, screen sharing, communities with thousands of members — all free.

Nitro is cosmetic and convenience upgrades. Most users never pay and Discord is fine with that.

The free users create the network effects that make the platform valuable.

Snap Inc.

Snap's revenue comes almost entirely from advertising. Brands pay to run ads between Stories, in the Discover section, and through sponsored AR Lenses and Filters.

The ad business is powered by the time users spend on the platform — over 40 minutes per day for the average user under 25.

Snapchat+ is a subscription product launched in 2022 at $3.99/month, offering exclusive features like custom app icons, Story rewatch indicators, and priority support. It hit 12 million subscribers by 2024 — meaningful but still a small fraction of total revenue.

Snap also sells hardware — Spectacles (AR glasses) — but this has been more of an R&D investment than a revenue driver. Hardware revenue is negligible.

The long-term bet is that AR glasses become the next computing platform, and Snap wants to be the one building the operating system for your face.

Discord

Jason Citron had already built and sold a gaming company — OpenFeint, a social gaming platform for mobile, which GREE bought for $104 million in 2011. After that, he started Hammer & Chisel, a game studio that was supposed to make mobile games.

The game they built, called Fates Forever, was a mobile MOBA that got great reviews but almost nobody played.

What Citron noticed was that gamers were using terrible tools to communicate. TeamSpeak was clunky.

Skype was laggy. Nothing worked well for groups of people who needed to talk while gaming.

The internal voice and text chat tool that Hammer & Chisel had built for their own team worked better than anything on the market.

Citron and co-founder Stan Vishnevskiy pivoted the entire company. They stripped out the gaming stuff and launched Discord in May 2015 as a free voice, video, and text chat platform for gamers.

It spread through Reddit first — a post on the r/gaming subreddit went viral and crashed their servers on day one. Within a year they had 25 million registered users.

Snap Inc.

The origin story of Snapchat involves a Stanford fraternity, a disputed idea, and a lawsuit. In April 2011, Reggie Brown pitched the concept of disappearing photos to Evan Spiegel in their Kappa Sigma fraternity house.

Spiegel loved it and brought in Bobby Murphy, a math and computer science major, to build it. The app launched as "Picaboo" in July 2011.

The initial reception was rough — barely anyone downloaded it. Spiegel's mother was one of the first users.

They rebranded to "Snapchat" in September 2011 and slowly gained traction among high school and college students who wanted to share photos without them living on the internet forever. The disappearing message format felt risky, intimate, and fun — the opposite of Facebook's permanent timeline.

Then came the co-founder drama. Reggie Brown claims he originated the core concept.

Spiegel and Murphy dispute this. Brown was pushed out of the company in 2012.

He filed a lawsuit in 2013 claiming intellectual property rights and breach of contract. The case settled in 2014 for $157.5 million — making Brown perhaps the most expensive person ever kicked out of a fraternity project.

Spiegel and Murphy continued building.

Discord

Discord grew through communities, not ads. The first users were gamers on Reddit and Twitch who were sick of TeamSpeak and Skype.

Streamers would set up Discord servers for their fans, and every viewer who joined brought their friends. The growth was entirely organic for years.

The bot ecosystem was the secret weapon. Discord made it trivially easy to build bots — automated programs that add functionality to servers.

Music bots, moderation bots, gaming bots, utility bots. Developers built tens of thousands of bots, each one making Discord servers more useful and sticky.

A server with good bots became a mini-app platform.

COVID and the "beyond gaming" shift were massive. When lockdowns hit, study groups, book clubs, art communities, crypto communities, and just friend groups all started using Discord.

By 2020, non-gaming usage overtook gaming usage. Discord quietly dropped the "for gamers" tagline and rebranded as a platform for communities of all kinds.

Snap Inc.

Snapchat grew through word of mouth among teenagers and college students. The app spread through high schools like wildfire — kids told each other about it specifically because their parents weren't on it.

The anti-Facebook positioning was powerful: Snapchat was where you could be real, messy, and unfiltered because nothing was permanent.

International expansion drove the next wave. Snapchat invested heavily in localized content, Discover partnerships with local publishers, and market-specific features.

India became one of the fastest-growing markets after they launched Snapchat in Hindi and other local languages.

Augmented reality became the moat. Snap invested billions in AR technology, making the camera the centerpiece of the app.

AR Lenses went from silly face filters to genuinely useful tools — trying on sunglasses, previewing furniture in your room, translating signs in real time. By making the camera "smart," Snap differentiated from text-based social networks and positioned itself for the AR glasses future.

Discord

Monetization has been the eternal question. Discord has 200 million monthly active users but has never turned a profit.

Nitro subscriptions are growing but most users are happy on the free tier. Unlike Facebook or Twitter, Discord doesn't run ads — they've explicitly said ads in DMs or chat would destroy the product.

Finding ways to monetize without betraying user trust is the core challenge.

The Microsoft acquisition saga. In early 2021, Microsoft reportedly offered $12 billion to buy Discord.

Citron and the board walked away. The thinking was that Discord could grow into something worth much more independently.

Whether that was the right call depends on whether Discord can eventually figure out profitability — Microsoft would have solved that problem instantly with its distribution.

Content moderation at scale is brutal. With millions of servers and hundreds of millions of users, Discord has struggled with harmful content — extremist groups, CSAM, doxxing, and harassment.

They've invested heavily in trust and safety teams and automated detection, but the decentralized nature of servers makes moderation much harder than a centralized feed like Twitter or Facebook.

Snap Inc.

Meta (Facebook/Instagram) is the permanent existential threat. When Spiegel turned down Zuckerberg's $3 billion offer in 2013, Zuckerberg responded by copying every single Snapchat feature — Stories on Instagram, disappearing messages on Messenger, AR filters on Facebook.

Instagram Stories alone now has over 500 million daily users, dwarfing Snapchat. Every feature Snap invents, Meta copies within months and deploys to a user base 5x larger.

TikTok redefined short-form content and stole attention from every other social platform. Snapchat launched Spotlight to compete, but TikTok's algorithmic feed and creator ecosystem are years ahead.

Young users who once spent hours on Snapchat now split that time with TikTok.

Monetization lags behind competitors. Snap's average revenue per user is significantly lower than Meta's or TikTok's.

Advertisers often treat Snapchat as an afterthought — they build campaigns for Instagram and TikTok first, then maybe run them on Snap. The company has been unprofitable for most of its public life, with only recent quarters showing operational improvement.

Discord

Discord's core is servers — community spaces organized into text and voice channels. Think of a server like a clubhouse with different rooms for different topics.

Voice Channels let you drop in and out of audio conversations like a walkie-talkie. Stage Channels are for live audio events with audiences.

Forum Channels organize discussions by topic. Discord also has direct messaging, group chats, video calls, screen sharing, and a growing app/bot ecosystem.

Activities let users play games and watch videos together inside Discord calls.

Snap Inc.

Snapchat — the core messaging and social media app with 850+ million monthly active users, known for disappearing messages, Stories, and the Snap Map. Snap Lenses & Filters — augmented reality effects that overlay digital content on the real world through the camera.

Over 3.5 billion Lenses have been created by the community. Stories — Snapchat invented the Stories format in 2013 (24-hour disappearing photo/video collections).

Every major social platform copied it. Snap Map — a real-time map showing friends' locations and local events.

Used by hundreds of millions and particularly popular with Gen Z. Spotlight — Snap's TikTok competitor: a feed of short-form vertical videos from the community, with creators earning a share of revenue.

Discord

Benchmark, Accel Partners, Greylock Partners, Index Ventures, Greenoaks Capital, Dragoneer Investment Group, Spark Capital, Fidelity Investments

Snap Inc.

Benchmark led the Series A — one of the most legendary early-stage investments in tech history. Lightspeed Venture Partners invested early.

Tencent bought a 12% stake, giving Snap a strategic investor from the world's largest gaming company. Alibaba, General Atlantic, and Fidelity participated in later rounds.

The March 2017 IPO raised $3.4 billion at a $24 billion valuation — Spiegel was 26 years old.