Magic Leap

Klarna

Magic Leap

Hardware and software platform for augmented reality. Originally consumer-focused (the dream was AR glasses for everyone), now pivoted to enterprise.

Magic Leap sells the Magic Leap 2 headset to businesses for use in healthcare, manufacturing, defense, and training. Revenue comes from hardware sales ($3,299 per unit for the ML2), software licensing, and enterprise service contracts.

The company also licenses its spatial computing technology to other companies. The pivot from consumer to enterprise dramatically shrank the addressable market but targeted buyers who have real budgets, real use cases, and real willingness to pay — unlike consumers who were not going to spend $2,300 on AR goggles.

Klarna

Klarna makes money from merchant fees and consumer interest. Merchants pay Klarna 3-6% of each transaction — they're willing to pay because Klarna increases conversion rates by 30%+ and average order values by 45%.

On "Pay in 4" (interest-free installments), Klarna makes money purely from merchant fees. On longer financing (6-36 months), Klarna charges consumers interest up to 25% APR.

Klarna also earns revenue from its shopping app (affiliate commissions when users discover and buy from merchants), and from its Klarna Card.

Magic Leap

Rony Abovitz was a biomedical engineer who had previously founded and sold a surgical robotics company called MAKO Surgical for $1.65 billion. In 2010, he started Magic Leap with a vision that bordered on science fiction: lightweight augmented reality glasses that could overlay photorealistic digital objects onto the real world.

Not a screen strapped to your face — actual holograms that looked like they existed in your living room. The early demos were jaw-dropping.

A whale jumping out of a gymnasium floor. A tiny elephant dancing on your palm.

Google led the first major funding round. Then Alibaba invested.

Then AT&T. Then Saudi Arabia's sovereign wealth fund.

Between 2014 and 2019, Magic Leap raised $3.5 billion without shipping a single product. The hype was unprecedented.

The secrecy was legendary. Journalists weren't allowed inside the headquarters.

Employees signed NDAs that would make the CIA blush.

Klarna

Sebastian Siemiatkowski, Niklas Adalberth, and Victor Jacobsson were students at the Stockholm School of Economics. In 2005, they entered a startup competition with an idea: let people buy things online and pay later.

At the time, online shopping was still new and most people were terrified of entering their credit card details on the internet. The idea was simple — Klarna would pay the merchant immediately, and the customer would get an invoice with 14-30 days to pay.

The competition judges hated it. The idea was dismissed as financially irresponsible and the team didn't win.

But Siemiatkowski pressed on. Swedish e-commerce was growing fast and merchants were desperate for any way to reduce cart abandonment.

Klarna's "pay after delivery" model was a hit because it shifted the risk — customers could receive the product, try it on, and only pay for what they kept.

The first customers were Swedish e-commerce merchants selling fashion and home goods. Klarna handled the invoicing, fraud detection, and collections.

Merchants saw conversion rates jump because customers were more willing to buy when they didn't have to pay immediately.

Magic Leap

The pivot to enterprise under CEO Peggy Johnson (former Microsoft executive) refocused the company on markets where AR has immediate, measurable value. Healthcare became the lead vertical — surgeons can see patient scans overlaid on the actual patient during procedures.

Defense contracts provided large, predictable revenue from government budgets. Partnerships with companies like SyncThink (concussion assessment) and Brainlab (surgical navigation) gave Magic Leap embedded distribution in existing enterprise workflows.

The Magic Leap 2 was purpose-built for enterprise — lighter, more comfortable for extended wear, and with dimming technology that works in well-lit operating rooms and factories. Getting FDA clearance opened the medical market in a way competitors haven't matched.

Klarna

Klarna grew by being embedded at checkout. The strategy was to sign up the biggest online retailers and become a payment option alongside Visa and PayPal.

Once Klarna was at checkout, consumers discovered it organically. The "Pay in 4" button became ubiquitous across fashion, electronics, and home goods retailers.

The Klarna app became a growth engine beyond checkout. By building a shopping app where users could browse products, discover deals, and track deliveries, Klarna turned from a payment method into a shopping destination.

The app has 35+ million monthly active users who start their shopping journey inside Klarna before even visiting a retailer.

International expansion was aggressive. Starting in Sweden, Klarna rolled out across Europe, then into the US, UK, and Australia.

The US became the biggest growth market — American consumers were especially receptive to Pay in 4 as an alternative to credit cards. By 2023, Klarna had 34 million US users.

Magic Leap

The $3.5 billion already spent is a sunk cost that no realistic enterprise revenue can quickly recoup. Competition from Microsoft HoloLens 2 (which had a multi-year head start in enterprise AR), Meta's Quest Pro, and Apple Vision Pro means Magic Leap is fighting well-funded incumbents.

The consumer AR dream is effectively dead — Apple's $3,499 Vision Pro proved that even Apple can't make consumer AR work yet at accessible prices. Employee trust was damaged by years of overpromising and under-delivering under the previous CEO.

The AR market itself is still nascent — total enterprise AR headset sales across all vendors number in the low hundreds of thousands, not millions. And the fundamental physics problem: making AR glasses that are lightweight, high-resolution, wide-field-of-view, and affordable remains an unsolved engineering challenge.

Klarna

The valuation collapse was humiliating. Klarna raised at a $46 billion valuation from SoftBank in 2021.

One year later, they raised a down round at $6.7 billion — an 85% haircut. It was the most dramatic valuation drop in fintech history.

Employee stock options were underwater. Siemiatkowski had to lay off 10% of the workforce.

The entire BNPL category went from hot to radioactive in months.

Credit losses are the existential risk. Klarna is lending money to consumers who want to buy things they can't afford to pay for right now.

When the economy slows, defaults rise. Klarna's credit losses hit $1 billion in 2022.

The company had to tighten underwriting significantly and pull back from riskier markets. The tension between growth (approve more loans) and profitability (reject risky borrowers) defines every quarter.

The IPO in 2025 was a comeback story but with caveats. Klarna went public at $15 billion — a major recovery from the $6.7 billion trough but still less than a third of its 2021 peak.

The company finally turned profitable by slashing costs with AI (replacing hundreds of customer service agents with AI chatbots) and tightening credit standards. But investors remain cautious about the BNPL model's long-term sustainability.

Magic Leap

Magic Leap 2 — enterprise AR headset with the largest field of view in the industry (70 degrees), dimming technology for use in bright environments, and FDA 510(k) clearance for medical use. Spatial computing platform for building enterprise AR applications.

Healthcare applications — surgeons using AR overlays during procedures, medical training simulations. Manufacturing applications — remote assistance, 3D work instructions, quality inspection with AR overlays.

Defense applications — contracted with the US military for AR-assisted battlefield visualization. Developer tools and SDK for building custom AR applications on the Magic Leap platform.

Klarna

Pay in 4 is the signature product — split any purchase into four interest-free payments over six weeks. Pay in 30 lets customers receive the product first and pay within 30 days.

Financing offers longer-term payment plans with interest for larger purchases. The Klarna App is a shopping destination — browse deals, track orders, manage payments, and earn cashback.

The Klarna Card is a physical Visa card that lets users Pay in 4 anywhere. Klarna Creator is a platform for influencers to earn commissions sharing products.

Klarna AI is their customer service chatbot that handles two-thirds of support queries.

Magic Leap

Investors include Google, Alibaba Group, AT&T, Saudi Arabia's Public Investment Fund, Temasek Holdings, and Andreessen Horowitz. Total funding exceeded $3.5 billion across multiple rounds, making Magic Leap one of the most heavily funded private tech companies ever.

Klarna

Sequoia Capital, SoftBank, Silver Lake, GIC, Atomico, Commonwealth Bank of Australia, Heartland