Figma

Zoom

Figma

Figma uses a freemium model. Individual designers can use Figma for free with up to three active projects.

Teams pay per editor per month — $15 for Professional, $45 for Organization and $75 for Enterprise. Viewers are always free, which was revolutionary.

In Sketch, if a developer wanted to inspect a design, they needed a license. In Figma, you just send them a link.

This "free viewers, paid editors" model was genius because it turned every designer into a distribution channel. A designer joins a company, uses Figma, invites 50 engineers and PMs to view files, and suddenly the whole company is embedded in the Figma ecosystem.

When decision-makers see everyone already using it, upgrading to a paid team plan is automatic.

Revenue grew from essentially nothing in 2018 to over $600 million a year by 2023, and past $700 million by the time the company went public in 2025. The company was profitable by mid-2022 — unusual for a venture-backed startup.

They achieved this without a massive enterprise sales team. The product spread bottom-up through organizations, designer by designer, team by team.

Zoom

Zoom uses a freemium model. Free accounts get unlimited one-on-one meetings and 40-minute group meetings.

Paid plans start at $13.33/month per user for Pro (meetings up to 30 hours), $18.33/month for Business, and custom pricing for Enterprise. Zoom also charges for add-ons — Zoom Phone (cloud phone system), Zoom Rooms (conference room hardware), and Zoom Contact Center.

The free tier is the hook. The 40-minute limit on group calls creates just enough friction to push power users to pay.

And once one person in a company pays, the whole team follows because nobody wants to be the one whose meetings keep getting cut off.

Figma

Dylan Field dropped out of Brown University in 2012 after interning at Flipboard and winning a Thiel Fellowship — Peter Thiel's program that pays students $100,000 to leave college and start something. His co-founder Evan Wallace was a Brown classmate and graphics programming wizard who'd built impressive WebGL demos that proved browsers could handle complex visual work.

Their original idea wasn't even a design tool. Field initially wanted to build a flight search engine, then pivoted to drone photography, before landing on the insight that would define Figma: professional creative tools were stuck in the desktop era while everything else had moved to the cloud.

Photoshop, Illustrator, Sketch — all required downloads, all worked on local files, and none of them let two people work on the same file simultaneously.

The technical challenge was enormous. Nobody believed you could build a high-performance vector graphics editor that ran entirely in a web browser.

Field and Wallace spent three years — 2012 to 2015 — just building the rendering engine before they had a product anyone could use. They basically had to invent new technology for browser-based graphics processing.

The first public beta launched in December 2015, and designers immediately noticed something no other tool offered: real-time multiplayer editing, like Google Docs but for design.

Zoom

Eric Yuan grew up in Tai'an, a mining city in Shandong province, China. In the mid-1990s he was in his twenties and inspired by the internet boom happening in America.

He applied for a US visa. He was rejected.

He applied again. Rejected again.

Eight times in total over about two years before he was finally approved in 1997. He moved to Silicon Valley with barely any English and joined WebEx as one of its first engineers.

Yuan spent 14 years at WebEx, eventually becoming VP of Engineering. Cisco acquired WebEx in 2007 for $3.2 billion.

Yuan watched Cisco slowly bloat the product with enterprise features while the core video quality deteriorated. He kept telling Cisco leadership they needed to rebuild the product from scratch.

They kept saying no.

In 2011, Yuan quit and took 40 WebEx engineers with him. He founded Zoom Video Communications with a simple thesis: video meetings should just work.

No downloads. No lag.

No "can you hear me?" No IT department required. He built the product that Cisco refused to build.

Figma

Figma grew almost entirely through product-led growth — the product was so good and so easy to share that it spread virally through design teams. Every shared Figma link was marketing.

Every viewer who saw a design file in their browser without downloading anything was a conversion event.

The "free viewers" decision was the single most important growth lever. Traditional design tools charged per seat.

Figma said: only editors pay, everyone else is free. This removed all friction from collaboration and meant that for every paying designer, there might be 10-20 free viewers — all of whom experienced the product and became advocates.

Community was the second engine. Figma's open plugin system and free template marketplace created an ecosystem that locked in users.

Designers built their workflows around Figma-specific plugins, teams built design systems in Figma components, and switching costs climbed. By 2022, Figma had become the default — not just a design tool, but the operating system for product design.

Zoom

Zoom grew on one thing: it worked. In a world where every video call started with five minutes of technical issues, Zoom calls just connected.

That reliability was the entire marketing strategy for the first five years.

The freemium model did the rest. Teachers, coaches, therapists, book clubs, and small teams all started on the free tier.

When they hit the 40-minute limit, enough of them converted to paid. And every free meeting was essentially a demo — everyone in the meeting saw how good Zoom was.

Yuan obsessed over simplicity. While competitors like WebEx and GoToMeeting required downloads, plugins, and IT involvement, Zoom worked in the browser with one click.

The learning curve was essentially zero. Your grandmother could figure it out.

That turned out to be extremely important when a pandemic suddenly required your grandmother to figure it out.

Then COVID happened. In March 2020, the world shut down.

Every meeting — work, school, family, doctor, church, happy hour — moved to video. Zoom was already the easiest option.

Daily participants exploded from 10 million to 300 million in four months. The stock went from $70 to $588.

Figma

The Adobe acquisition saga was the biggest test. In September 2022, Adobe announced it would acquire Figma for $20 billion — the largest private software acquisition ever proposed.

Designers panicked. Would Adobe kill Figma's culture?

Bloat it with features? Integrate it into Creative Cloud and ruin the simplicity?

The deal fell apart in December 2023 when European regulators signaled they'd block it on antitrust grounds. Adobe walked away and paid a $1 billion breakup fee.

Figma was independent again — but now had to prove it could grow into a $20 billion company on its own.

Competition is intensifying. Canva is pushing into professional design.

Adobe is rebuilding its own collaborative tools. And newer entrants are using AI to generate designs automatically, potentially reducing the need for traditional design tools altogether.

Figma's challenge is staying ahead in a market it created while expanding into adjacent categories like presentations, whiteboarding, and development handoff.

Zoom

The post-pandemic hangover has been severe. Zoom's stock peaked at $588 in October 2020 and crashed to under $70 by 2022 — an 88% drop.

The company went from the most exciting tech stock on the planet to a cautionary tale about pandemic valuations. Revenue growth slowed from 300%+ to single digits as people returned to offices and competitors caught up.

Security and "Zoombombing" were early crises. In early 2020, as millions of new users flooded in, trolls discovered they could join open Zoom meetings and share offensive content.

Schools, churches, and AA meetings were disrupted. It turned out Zoom's encryption wasn't truly end-to-end as advertised.

Yuan had to halt all feature development for 90 days and focus exclusively on security fixes. It was a near-death reputational crisis.

Competition from Microsoft Teams and Google Meet intensified. Both companies bundled video calling for free into products that hundreds of millions of people already used.

Microsoft Teams integrated directly into Office 365. Google Meet was built into Gmail.

Zoom had to compete against free products from two of the richest companies on Earth.

Figma

Figma Design — the core browser-based interface design tool with real-time multiplayer collaboration, component libraries, auto-layout, and prototyping. FigJam — a collaborative whiteboard for brainstorming, diagramming, and planning that competes with Miro and Mural.

Dev Mode — a workspace specifically for developers to inspect designs, extract code snippets, and understand spacing and styling without bothering designers. Figma Slides — presentation software launched in 2024 that lets teams build slide decks using the same design tools and component libraries.

Community — a marketplace of free and paid design templates, plugins, and UI kits created by designers worldwide.

Zoom

Zoom Meetings is the core — video calls that actually work. Zoom Webinars handles large-scale events with up to 50,000 attendees.

Zoom Phone is a full cloud-based phone system replacing traditional office phones. Zoom Rooms turns physical conference rooms into one-click video meeting spaces.

Zoom Contact Center competes with established call center software. Zoom Team Chat is their Slack/Teams competitor.

Zoom Whiteboard is a collaborative digital canvas. Zoom Revenue Accelerator uses AI to analyze sales calls.

And Zoom AI Companion summarizes meetings and drafts messages.

Figma

Index Ventures led the Series A and has been involved in nearly every round. Greylock Partners was an early backer.

Kleiner Perkins and Sequoia Capital invested in growth rounds. Addition (Lee Fixel's fund) led the Series E that valued Figma at $10 billion.

After the Adobe deal collapsed, a 2024 tender offer valued Figma at $12.5 billion, and the company went public on the NYSE in July 2025 at a considerably higher price. Peter Thiel was indirectly connected through the Thiel Fellowship that funded Dylan Field's early journey.

Zoom

Sequoia Capital, Emergence Capital, Horizons Ventures (Li Ka-shing), Qualcomm Ventures