If the banks don't change, we'll change the banks.

disruptionfintechCCTV Interview, 2008

Alipay was born because nobody trusted anybody. Buyers didn't trust sellers. Sellers didn't trust buyers. We just sat in the middle and said: trust us.

trustpaymentsAlibaba Annual Conference, 2014

Today is hard, tomorrow will be worse, but the day after tomorrow will be sunshine. Most people die tomorrow evening.

persistenceentrepreneurshipDavos World Economic Forum, 2015

I'm not a tech guy. I look at technology from the Chinese farmer's perspective. If a farmer can use it, it's good technology.

simplicityproductBloomberg Interview, 2017

The financial system was built for 20 percent of the population. We built Ant Group for the other 80 percent.

financial-inclusionmissionBund Summit Speech, 2020

I got rejected from Harvard ten times. I got rejected from KFC — they hired 23 people and I was the only one rejected. Rejection is just part of the story.

failureresilienceCharlie Rose Interview, 2015