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Google has built an ecosystem where they profit no matter how you search, but small businesses pay the price.
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We turned down Google's acquisition offer because we believed Yelp could be worth more to the world as an independent company.
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I left Harvard Business School in my first year to start Yelp. That was the best educational decision of my life.
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Local businesses are the backbone of every community. If you help people find great ones, you are creating real economic value.
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The internet was supposed to make markets more efficient and more fair. In local search, it is currently doing the opposite.
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We got sick and needed a doctor. We could not find a trustworthy recommendation. That frustration was the original idea.