The average Employee Assistance Program has a 5% utilization rate. That's not a benefit. That's a checkbox on an HR form that no one checks.
We measure outcomes. Every session, every patient. If a therapist isn't producing clinical improvement, we know it. Most of healthcare doesn't work this way, and that's the problem.
I was CFO of Facebook and Genentech. I could have done a lot of things. But mental health is the biggest solvable problem in healthcare, and nobody was solving it well.
Employers spend $16,000 per employee per year on healthcare. Mental health is the number one driver of disability claims. The math on investing in therapy isn't complicated.
Evidence-based therapy works. The problem is most people don't get evidence-based therapy. They get whatever their therapist feels like doing that day. We fix that.
The stigma conversation is important but it's a distraction from the access conversation. Even when people want help, they can't find a good therapist who takes their insurance within 30 miles.