The mental health crisis isn't a supply problem — there are plenty of therapists. It's an access problem. Insurance is the bottleneck and we're opening it.
A doctor can wait six months to start seeing patients because their paperwork is stuck in a credentialing queue. That's six months of patients who can't get care.
The stigma conversation is important but it's a distraction from the access conversation. Even when people want help, they can't find a good therapist who takes their insurance within 30 miles.
A candle maker in Portland can now sell to a gift shop in Vermont without ever meeting them, without a sales team, and without worrying about getting paid. That was impossible five years ago.
I grew up in Jordan with slow internet. I built Replit because I wanted the IDE I never had.
Financial literacy isn't about education. It's about access. Give people good tools and they make good decisions.
The front door of healthcare in America should not be the emergency room. We can do better. CVS is positioned to do better.
Health tech during COVID went from nice-to-have to essential. Nurx and telehealth proved that access to care shouldn’t require a waiting room.