We started ShipBob because we were packing orders in our apartment and realized every small e-commerce brand was doing the same thing. That does not scale.
Amazon set the expectation for two-day shipping. Every small brand now has to meet that expectation or lose the sale. We make that possible.
Fulfillment is the least glamorous part of e-commerce and the most important. Nobody buys a product because the warehouse was cool. But they stop buying if shipping is slow.
We built 40 warehouses because that is what it takes to deliver a package in two days anywhere in the country. There is no software shortcut for physical distance.
The direct-to-consumer revolution created a million small brands. We are the infrastructure that lets them compete with the giants.
Our best marketing is when a customer's customer gets their package a day early. That is the moment that sells ShipBob.