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I was an investment banker who missed Seamless. That's it. That's the founding story of a multibillion-dollar company.
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They said food delivery couldn't be profitable. They said gig economy was a race to the bottom. We proved both wrong.
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I delivered food on my bicycle for eight months. If you don't understand your own product at the ground level, you will fail.
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Our IPO was the worst first day in London Stock Exchange history. We're still here. That tells you something about resilience.
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Profitability is not a destination. It is a discipline. We got there by cutting what didn't work and doubling down on what did.