Thirty Madison figured out something most healthcare startups miss: people don't want a generic health app. They want a brand that speaks to their specific problem. Keeps for hair loss. Cove for migraines. Evens for acid reflux. Each brand has its own identity and clinical focus, but they all run on the same telehealth infrastructure. It's a portfolio approach to condition-specific care, and it's smart. The acquisition of Nurx in 2023 added reproductive and sexual health to the mix, making them one of the broadest telehealth operators in the US.
Founded
2018
HQ
New York, NY
Total Raised
$140M
Founder
Steve Gutentag and Demetri Karagas
Status
Private
Website
www.thirtymadison.comTHE ORIGIN STORY
Steve Gutentag and Demetri Karagas launched Thirty Madison in 2018 with a simple insight: people hate navigating the healthcare system for conditions that are treatable but inconvenient to manage. Their first brand, Keeps, targeted male hair loss — a massive, embarrassing, and underserved problem.
The model worked. Keeps connected men with licensed physicians who could prescribe finasteride and minoxidil by subscription.
Then they applied the exact same playbook to migraines with Cove, to acid reflux with Evens, and continued expanding.
WHAT THEY ACTUALLY DO
Multi-brand telehealth platform. Each brand operates as a distinct consumer identity — its own marketing, its own tone, its own condition focus.
Patients subscribe and get matched with licensed clinicians who evaluate, diagnose, and prescribe. Ongoing prescriptions are managed via the platform.
Revenue is a mix of subscription fees and pharmacy revenue. The shared infrastructure (technology, compliance, clinical operations) keeps unit economics favorable at scale.
THE PRODUCTS
["Keeps (hair loss treatment for men)", "Cove (migraine prevention and treatment)", "Evens (acid reflux and GI health)", "Nurx (reproductive and sexual health — acquired 2023)"]
HOW THEY GREW
Condition-by-condition expansion. Build a tight consumer brand for a specific treatable condition, prove the model, then repeat.
Acquisition is part of the strategy too — buying Nurx brought an established reproductive health brand rather than starting from scratch. Performance marketing and SEO are key acquisition channels, targeting people who are already Googling their condition and looking for help.
THE HARD PART
Brand fragmentation is the model's strength and weakness simultaneously. Running five distinct brands means five marketing budgets, five user experiences, and five clinical workflows.
Cross-sell between conditions is the obvious value unlock but it requires patients to connect Keeps and Cove and Evens as part of the same ecosystem — which is not obvious to a consumer.
MONEY TRAIL
Series A
2019 · Led by Canaan Partners
$22M raised
Series B
2021 · Led by HealthQuest Capital
$140M raised
WHO BACKED THEM
Thirty Madison raised from Canaan Partners, Maverick Ventures, HealthQuest Capital, and others. The company reached a valuation in the hundreds of millions of dollars on the back of rapid brand growth.
Related Profiles
Companies
Hims & Hers
Hims & Hers and Thirty Madison are the two most prominent multi-condition telehealth players. Hims went public via SPAC in 2021 and built a mass consumer brand. Thirty Madison stayed private and built condition-specific sub-brands. Different philosophies, similar markets, direct competition.
Ro
Ro and Thirty Madison both built telehealth businesses targeting conditions that traditional healthcare systems handle awkwardly. Ro started with men's health, Thirty Madison with hair loss. Both expanded aggressively into new verticals and both remain private bets on the future of direct-to-consumer healthcare.
Head-to-Head
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