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If the banks don't change, we'll change the banks.

bankingdisruption— CCTV Interview, 2008
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Alipay was born because nobody trusted anybody. Buyers didn't trust sellers. Sellers didn't trust buyers. We just sat in the middle and said: trust us.

originpayments— Alibaba Annual Conference, 2014
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Today is hard, tomorrow will be worse, but the day after tomorrow will be sunshine. Most people die tomorrow evening.

entrepreneurshipmotivation— Davos World Economic Forum, 2015
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I'm not a tech guy. I look at technology from the Chinese farmer's perspective. If a farmer can use it, it's good technology.

accessibilityproduct— Bloomberg Interview, 2017
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The financial system was built for 20 percent of the population. We built Ant Group for the other 80 percent.

financial-inclusionfintech— Bund Summit Speech, 2020
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I got rejected from Harvard ten times. I got rejected from KFC — they hired 23 people and I was the only one rejected. Rejection is just part of the story.

entrepreneurshipfailure— Charlie Rose Interview, 2015