Success is a lousy teacher. It seduces smart people into thinking they cannot lose.

successlearningThe Road Ahead, 1995

It is fine to celebrate success but it is more important to heed the lessons of failure.

failurelearningInterview, 1999

I choose a lazy person to do a hard job because a lazy person will find an easy way to do it.

productivityefficiencyInterview, 2000

We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.

technologylong-termThe Road Ahead, 1995

Your most unhappy customers are your greatest source of learning.

customerlearningBusiness at the Speed of Thought, 1999

If you are born poor it is not your mistake, but if you die poor it is your mistake.

wealthmindsetInterview, 2004