“

Bureaucracy is the enemy of innovation. Every layer of management you add is a speed bump on the road to the customer.

innovationmanagement— Rising to the Challenge memoir, 2015
“

A leader who is afraid of failure will not take bold action. Bold action is what separates transformational leaders from managers.

decision-makingleadership— Tough Choices memoir, 2006
“

The most dangerous thing in business is to be right for the wrong reasons — or to win the battle and lose the war.

businessleadership— Stanford Graduate School of Business interview, 2008
“

I have never defined myself by a job title or a company name. I am a problem-solver. Companies just pay me to do that at scale.

careerentrepreneurship— Fortune Most Powerful Women Summit, 2012
“

When you double a company's revenue and people still call it a failure, you have to ask: what were they really measuring?

corporate-governanceperformance— Wall Street Journal CEO Council, 2010
“

Getting fired was the best thing that ever happened to me. It forced me to answer a question I had been avoiding: what do I actually want to build?

entrepreneurshipfailure— TED Talk on Leadership, 2013