Bureaucracy is the enemy of innovation. Every layer of management you add is a speed bump on the road to the customer.

innovationmanagementRising to the Challenge memoir, 2015

A leader who is afraid of failure will not take bold action. Bold action is what separates transformational leaders from managers.

decision-makingleadershipTough Choices memoir, 2006

The most dangerous thing in business is to be right for the wrong reasons — or to win the battle and lose the war.

businessleadershipStanford Graduate School of Business interview, 2008

I have never defined myself by a job title or a company name. I am a problem-solver. Companies just pay me to do that at scale.

careerentrepreneurshipFortune Most Powerful Women Summit, 2012

When you double a company's revenue and people still call it a failure, you have to ask: what were they really measuring?

corporate-governanceperformanceWall Street Journal CEO Council, 2010

Getting fired was the best thing that ever happened to me. It forced me to answer a question I had been avoiding: what do I actually want to build?

entrepreneurshipfailureTED Talk on Leadership, 2013