We started by selling a few restaurant supplies out of a small warehouse in Lancaster. Fifty years later we ship to every state in the country. The secret is simple. Keep prices low and ship fast.
The restaurant supply business is not glamorous. Nobody writes articles about us. But every restaurant in America needs plates, pans, and fryers, and we deliver them cheaper than anyone.
WebstaurantStore was a bet that restaurant owners would buy supplies online before anyone else thought they would. That bet built a billion-dollar business.
We keep our headquarters in Lancaster, Pennsylvania because our costs are lower, our people are loyal, and we do not need a fancy office to ship restaurant equipment.
The key to wholesale is volume and efficiency. Every penny we save on logistics is a penny we can pass to the customer. That compounds over decades.