The biggest risk in a family business is not the market. It is internal conflict. Manage your family, and the market becomes manageable.
We do not compete on price. We compete on trust. And trust is built one customer interaction at a time, over decades.
An exclusive partnership is not a right. It is a responsibility. If we do not maintain the highest standards, we lose the right to represent these brands.
Kuwait's private sector has to lead. The government cannot diversify the economy on its own. We have to build the businesses that employ the next generation.
Do not expand into a market where you cannot be the best operator within five years. If you cannot be the best, do not enter.
Debt is the enemy of patience. When you borrow heavily, the market can force your hand. When you operate with a clean balance sheet, you can wait for the right moment.