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My parents traded goods on the Grand Canal. I trade goods on the internet. The scale is different. The principle is the same.
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SARS shut down offline retail in 2003. I moved my business online. The worst crisis became the best opportunity.
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Everyone said owning inventory and logistics was suicide. They said be a marketplace. I said: I want to guarantee every product is real.
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I opened my first electronics stall with $1,800. My entire life savings. If it failed, I had nothing. So I made sure it didn't fail.
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We deliver packages across China in hours, not days. We built the infrastructure ourselves. 500,000 people work at JD. That's a city.