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I saw shared minibuses in Zimbabwe and thought: why can't this exist everywhere? That question became Lyft.
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We were always the underdog. Uber had more money, more aggression, more everything. We had a better culture.
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The world doesn't need a billion cars sitting idle 96% of the time. It needs shared transportation that works.
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I stepped down because the company needed a different kind of leader for the next phase. That takes self-awareness.