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We called it an AI employee. It was an AI assistant that needed human supervision. The marketing wrote checks the product could not cash.
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Healthcare administration is messy. AI that is 95 percent accurate means 5 percent errors. In healthcare 5 percent errors means denied claims and delayed care.
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Hospitals spend 30 percent of revenue on admin. That is a real problem. We just were not the real solution.
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Tiger Global. General Catalyst. Vista Equity. The best investors backed us. Even smart money gets AI hype wrong.
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We raised 852 million dollars. We hit a 4 billion dollar valuation. And the product did not work well enough. That is the whole story.