ACCURACY

Every answer comes with citations. If we can't cite it, we don't say it. That's the difference between an answer engine and a hallucination engine.

Lawyers are the most skeptical users on earth. If the AI hallucinates once — once — they'll never use it again. Accuracy isn't a feature. It's the only thing that matters.

AI in healthcare requires 99.9 percent accuracy. We were at 95. The gap between 95 and 99.9 turned out to be unbridgeable.

Olive AI tried to automate hospital admin and failed because accuracy was not high enough. We focused on one thing — clinical notes — and made it work.