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We went from know-it-all to learn-it-all. That single cultural shift is what saved Microsoft.
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The $13 billion OpenAI bet was not a bet on AI. It was a bet on building the platform that AI runs on. That is what Microsoft does — platforms.
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Empathy is the hardest skill in business and the most important. You cannot innovate for people you do not understand.
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My son Zain had cerebral palsy. His life taught me that the measure of a technology is whether it empowers the people who need it most.
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Microsoft missed mobile. We will not miss AI. That is the one sentence that explains every decision I have made since becoming CEO.
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LinkedIn for $26 billion looked expensive in 2016. It generates $15 billion a year now. Patience is the best due diligence.