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We started delivering hookah and snacks from a storage unit in college. Same idea, different scale.
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The key insight was owning the inventory. DoorDash does not own the food. We own the chips, the beer, the medicine. That control is our advantage.
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We raised $3.4 billion because instant delivery felt inevitable. The correction taught us that inevitable does not mean immediately profitable.
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Midnight delivery is our sweet spot. Nobody else is open at 2am, and that is when people want snacks the most. Zero competition, maximum willingness to pay.
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We laid off thousands of people. It was brutal. But a company that runs out of money helps nobody.