JASON LEMKIN

If your net revenue retention is above 120%, you can screw up almost everything else and still build a big company.

I sold EchoSign to Adobe and thought I’d retire. Then I started answering questions on Quora and accidentally built the world’s largest SaaS community.

SaaS is the greatest business model ever invented. Recurring revenue. Negative churn. 80% gross margins. What’s not to love?

The best SaaS founders are obsessed with one customer problem. The worst are obsessed with their competitor’s features.

I answer 100 SaaS questions a week because every question teaches me something about what’s breaking in the market.