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Healthcare is broken. The people who will fix it are the ones willing to do the hard, unglamorous work of integration.
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My mother died when I was 9. Healthcare has never been abstract to me. It is personal in a way it cannot be if you just read about it.
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The front door of healthcare in America should not be the emergency room. We can do better. CVS is positioned to do better.
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Scale is a responsibility. We touch more Americans' healthcare than any other single company. That is not a statistic — it is an obligation.
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The best healthcare system connects the pharmacy, the doctor, the insurer, and the home. Nobody has built that at scale yet. We are building it.