We build infrastructure for governments because infrastructure outlasts governments. Long after the politicians are gone, the roads and hospitals remain.
Success in any market requires you to understand its people before you understand its economics. The economics will follow the people.
Kuwait's strength is not oil. It is the character of its people. We must invest in that character, or the oil will one day run out and we will have nothing left.
A franchise is not just a brand. It is a system, and the system is what you are really buying. If you maintain the system with discipline, the brand grows. If you deviate from it, you destroy what you paid for.
Political work and business are not separate in this region. They are the same conversation, conducted in different rooms.
The Arab consumer is sophisticated. They do not want second-class versions of global brands. Give them the real thing, operated at the highest standard, and they will be loyal for a generation.