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Every time I see a new regulation, I think to myself: there goes another business opportunity.
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We chose to be the regulated exchange when it was the hard path. Now it's the only path.
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We don't lobby for unclear rules. We lobby for clear rules. We'll follow any rules — we just need to know what they are.
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FTX proved exactly why we spent years getting regulated. Trust isn't a feature you ship later.
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The banking license took three years. Every month I wanted to scream. But now we have it, and no one can take it away.
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When CMS said health plans need to respond to prior auth requests in 72 hours, most plans panicked. We were the phone call they made the next morning.