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Real estate is not passive income. It is mostly passive income with occasional calls about a broken toilet at 2am.
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Uber was the villain. We were the hero. Turns out the hero still needs a business model.
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Being the nice guys in ride-sharing got us a lot of goodwill and about 28% market share. The market rewards ruthlessness more than kindness.
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Our valuation went from $10 billion to $2.7 billion. That's painful. But we're still the third-largest hotel chain in the world by room count. The company is real. The valuation was the part that wasn't.