Getting credentialed with insurance used to take a therapist 6-12 months of forms and phone calls. We do it in weeks. That's the difference between a therapist accepting insurance and going cash-only.
We handle the business of therapy so therapists can focus on the therapy. Nobody went to graduate school for six years to argue with insurance companies.
A therapy session costs $200 out of pocket or $30 with insurance. That difference determines who gets help and who doesn't. We make the $30 option available to everyone.
A doctor can wait six months to start seeing patients because their paperwork is stuck in a credentialing queue. That's six months of patients who can't get care.
We automate the most boring, important process in healthcare. Nobody talks about credentialing at dinner parties, but the entire system breaks without it.
Every state has its own licensing board with its own database in its own format. We built connectors to all of them. It was as fun as it sounds.
When Optum — the largest healthcare company in America — invests in your credentialing platform, that's not just validation. That's a signal to every health system in the country.
Credentialing is the plumbing of healthcare. Nobody sees it, nobody thinks about it, and when it breaks, everything floods.
Healthcare organizations still verify doctor licenses by fax. In 2024. Fax machines. That's the problem we're solving.
Everyone talks about the mental health crisis. Very few people are building clinical infrastructure to actually treat it at the severity level where people are dying.
We don't compete with therapists. We compete with the emergency room. If we do our job, kids don't end up there.
Insurance-based care is harder to build than cash-pay. But cash-pay means only rich kids get help, and I wasn't willing to build that company.
Therapists didn't go to school for seven years to spend half their time on hold with insurance companies. We handle that so they can do what they actually trained for.
The mental health crisis isn't a supply problem. There are enough therapists. It's an infrastructure problem. The plumbing between therapists and insurance is broken.
Cash-pay therapy is a luxury product disguised as healthcare. If your solution only works for people who can afford $200 a week, you haven't solved anything.
Doctors spend 16 hours a week on prior auth paperwork. That's two full workdays not spent with patients. The waste is staggering and everyone knows it.
We're not trying to eliminate prior authorization. Health plans need cost controls. We're trying to make it instant so it stops being a barrier to care.
The fax machine is still the backbone of American healthcare communication. That tells you everything about how much room there is for improvement.
AI in healthcare isn't about replacing doctors. It's about replacing the administrative burden that makes doctors want to quit medicine.
A surgeon wearing Magic Leap 2 can see a CT scan overlaid on the actual patient during surgery. That's not a gimmick. That's a genuine improvement in clinical outcomes. Enterprise AR has real use cases.