Sixty percent of therapists don't accept insurance. Not because they don't want to help — because the paperwork makes them want to quit. We eliminated the paperwork.
We've facilitated over 10 million therapy sessions. That's 10 million times someone got help they might not have gotten otherwise.
The mental health crisis isn't a supply problem — there are plenty of therapists. It's an access problem. Insurance is the bottleneck and we're opening it.
I watched someone I love almost die because there was nowhere for them to go between a weekly therapy appointment and a locked hospital unit. That gap shouldn't exist.
Everyone talks about the mental health crisis. Very few people are building clinical infrastructure to actually treat it at the severity level where people are dying.
The mental health crisis isn't a supply problem. There are enough therapists. It's an infrastructure problem. The plumbing between therapists and insurance is broken.
The average Employee Assistance Program has a 5% utilization rate. That's not a benefit. That's a checkbox on an HR form that no one checks.
The stigma conversation is important but it's a distraction from the access conversation. Even when people want help, they can't find a good therapist who takes their insurance within 30 miles.
The mental health system treats everyone the same way: try something, wait six weeks, and if it doesn't work, try something else. We use data to skip the guessing.