PURPOSE

My goal was never to just create a company. A lot of people misinterpret that as if I do not care about revenue or profit or any of those things. But what not being just a company means to us is building something that actually makes a really big difference in the world.

The goal is not to be liked. The goal is to be useful.

Money is not the goal. Money is the tool that lets you live the life you want.

Life is too short to work at a company that makes something nobody cares about.

If you are not happy, even if you have everything — the big house, the nice car — it doesn't matter. Delivering happiness is the most important thing.

Imagine being locked inside your own body, fully conscious but unable to move or speak. That's the problem we're solving first. Everything else comes after.

The most important work I'm doing is Blue Origin. I'm using my Amazon lottery winnings to fund it.

My mom worked in restaurants my whole childhood. Three jobs, no benefits, no delivery option. DoorDash is the tool she never had.

I retired at 23 and was miserable. Turns out, having nothing to do is the worst thing that can happen to someone who loves building things.

I had millions of YouTube views and couldn't pay my rent. The internet broke the connection between making something people love and getting paid for it. Patreon fixes that.

RPA sounds boring. It IS boring. That's the whole point — we automate the boring stuff so humans can do the interesting stuff.

Small business owners didn't choose to become tax experts. They chose to open a bakery or a law firm. We handle the payroll so they can focus on what they actually care about.

We handle the business of therapy so therapists can focus on the therapy. Nobody went to graduate school for six years to argue with insurance companies.

We automate the most boring, important process in healthcare. Nobody talks about credentialing at dinner parties, but the entire system breaks without it.

I watched someone I love almost die because there was nowhere for them to go between a weekly therapy appointment and a locked hospital unit. That gap shouldn't exist.

I was CFO of Facebook and Genentech. I could have done a lot of things. But mental health is the biggest solvable problem in healthcare, and nobody was solving it well.