The stigma around therapy is real, but it's easier to overcome when you can do it from your couch in your pajamas. Privacy is the first step to honesty.
Men won't go to a doctor for hair loss. They just won't. So we brought the doctor to their phone. Vanity is a powerful motivator when you remove the embarrassment.
The hardest part wasn't building the product. It was convincing people that a telehealth company selling ED pills was a legitimate healthcare business. It is. The results prove it.
We started as Roman — men's health. ED medication online. Everyone thought it was a joke. Then we did $100 million in revenue and suddenly nobody was laughing.
Hims is a brand. We're infrastructure. They sell you a product. We connect you to a doctor, write the prescription, fill it in our pharmacy, and deliver it to your door. That's a fundamentally different business.
I founded Teladoc in 2002. Nobody wanted telehealth. Doctors hated it. Insurers ignored it. Patients didn't trust it. It took a global pandemic to prove what I knew 18 years earlier.
Texans fought us in court for years. The Texas Medical Board tried to ban telehealth entirely. We won. In court. Against the state of Texas. That legal fight defined the industry.
We serve 80 million members in 130 countries. The largest telehealth company on earth. The stock is down 90%. Revenue is still growing. The business is fine. The stock price is a different conversation.