RESTAURANTS

Every restaurant is a small business. You can own 600 of them, but each one has to work on its own.

People will always eat out and always gamble. Build businesses around things people can't quit.

COVID almost killed the restaurant industry. It also proved that restaurants need technology to survive.

We don't just sell software to restaurants. We become their operating system.

Restaurants are the most technology-resistant industry in America. We convinced 120,000 of them to change.

A restaurant's POS system touches every single transaction. If you own that, you own the relationship.

Taking over Steak n Shake at 31 was either the bravest or the dumbest thing I’ve ever done. The stock price says it was the former.

Toast proved that restaurants — the most analog industry in America — were ready for a complete digital transformation.

The average restaurant loses 100 percent of its hourly staff every year. That is not a hiring problem. That is an onboarding and retention problem.