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You learn in this business: if you want a friend, get a dog.
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Culture compounds just like capital. Good culture builds value over decades. Bad culture destroys it faster than any financial mistake.
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Culture is simply a shared way of doing something with passion.
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Mediocrity is a disease. And it's a communicable disease. Mediocre people hire mediocre people. Urgency is a muscle — exercise it.
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People wave at our vehicles. Kids chase them down the street. That's how you know autonomous delivery is going to work — it makes people smile, not scared.
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Our top sellers make six figures a month opening Pokémon card packs on camera. That sentence would have made zero sense five years ago.