I knew IBM had to transform. Revenue declined for 22 quarters. Everyone saw the problem. The challenge was having the courage to fix it while running the company.
You cannot just sell Pepsi and Doritos forever and pretend the world is not changing around you.
Growth and transformation do not happen in parallel. You have to break things to rebuild them better.
We turned a steel mill in Newark into the world's largest vertical farm. Sometimes the future is built in abandoned factories.
I turned a shopping basket company into the world's largest advertising group. Never underestimate ambition.
The bank charter changed everything. We went from marketplace to bank, and the economics got 10x better.
Generative AI is the biggest technology shift since the internet. We're embedding it in everything.
There will be a reconfiguration of our industry. It can't stay as it is.
The priority at this stage is to focus on the transformation of the group, because this is the only way 80,000 people will progress.